The Ugly Truth About Time Management

 

brigitte-tohm-j8C66j15nAk-unsplashLet’s talk turkey about time management.

It’s a sticky workplace problem to tackle, primarily because it requires being brutally honest with ourselves to get a real grip on the issue. Yes, we all go through periods when work feels “out of control”.

However, there are strategies that might have prevented the lion’s share of that stress.

Where time management is concerned — it seems that we can turn out to be our own worst enemies.

Here are a few (not so pleasant) points to consider.

1. It’s Your Problem
The bottom line? No one else is going to value your time if you don’t. You have to teach others (and yourself) through words and actions, that your time is valuable. That may sound as if I’m characterizing all your of coworkers and clients as disrespectful. It’s not that. They simply have their own work lives to worry about and you need to worry about yours. If you feel someone is taking advantage, be honest and let them know you’ve spent as much time as you possibly can to help them. Point them in the right direction for more guidance. Be polite but firm. You’ll find that after you go through this once or twice, the process will become easier.

2. Cut the Cord
Here’s the thing. A time-management problem is usually not a time issue — it is a task issue. Specifically, you are not sorting through your work life and deciding which tasks really matter. This is like keeping old shoes in your closet that you really don’t wear, but continue to take up valuable space. Sometimes you have to give useless tasks the old “heave-ho.” Do you compile a report that nobody utilizes? Attend a weekly meeting that isn’t beneficial or necessary? Write the eulogy and cut the cord. It’s up to you. Choose or lose.

3. Playing Favorites is a Must
You hate prioritizing. Of course you do! Everyone does. But the number one priority to respect is your own calendar. Just remember that multitasking doesn’t work. Focusing on a single task, without interruption is critical. If you need a release valve in your schedule for tasks that pop up, set up time each Friday (or any plan that works) to connect the dots and tie up loose ends that develop during the week. Tell people politely, “My schedule is tight at the moment, but I’ll have time to explore that on Friday.” During this designated “catch-up time” you can consider ad-hoc requests and communicate responses.

4. Admit It — You’re a Control Freak
I know this excuse: “I don’t like to delegate.” But if you are a manager (or aspire to be one), the fact is that if you don’t learn how to delegate confidently, you will have trouble moving forward. Why? Because you won’t have the time to become a real leader. Chances are, you don’t trust other people to do the job as you would do it. I know. I’ve heard that excuse as well. But a surefire way to build resentment is to show your staff that you don’t trust them. You have to give up a little control and “mine” some time for the bigger picture.

5. Excuses Won’t Work
If you have a scheduling snafu, remember to ‘fess up as soon as you realize there is a problem. Recently I waited for a scheduled appointment with a specialist. After an hour, a nurse came out to ask if anyone was waiting for Dr “X.” After identifying myself, she let me know it would be at least another hour to see the doctor and asked if I would like to reschedule. They explained that the reason for the delay was that there were late additions to the schedule…but apparently they were on the books before I walked in the door. They didn’t bother to call or text me and give me the option not to wait.

If you are running behind or forget a commitment, take ownership as soon as you realize there is a problem. You’ll have a better chance of salvaging the relationship.

Time is a valuable commodity.

Use it wisely — and you’ll fuel your career.

Dr. Marla Gottschalk is a Workplace Psychologist. You can also find her on Twitter and Linkedin.

This post was originally published on Career Oxygen blog at Talent Zoo.

Why You Should Want to Work Forever

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It’s Thanksgiving morning. I’m juggling a recipe for homemade cranberry sauce (it’s not going well), the Macy’s NYC parade and a turkey that isn’t fully defrosted. (A slight mathematical error on my part). I am no Julia Child — but that is beside the point.

Between the marching bands and floats, the screen suddenly pans to a smiling older gentleman behind the scenes at NBC. Who is this? He’s 94-year-old Milton Delugg, musical director of the Macy’s parade — a role he has fulfilled in some capacity for many years.

I feel inspired seeing him there. He is a success on so many levels. (Note: Mr. Delugg remained as musical director for the parade through 2013. He recently passed away.)

One reason? He has found what he loves to do — his life’s work. While doing so, he continues to offer joy through the music he shares. Does this keep him young “at heart”? Not sure.

But he is remarkable.

I hope we all find this in our own career journey — and want to work forever. One more thing to be grateful for.

(But, I am still hoping for a cranberry sauce success.)

Happy Holidays!

Friday Catalyst: Are you still feeling it?

On Fridays, I have been sharing the fantastic presentations of the TEDtalks. Today, I’m meandering down a different road, highlighting the passion we might have for our jobs – and hopefully the excitement we feel for our career path.

How do you know when things need to change? How do you know when it’s over – and it is time to explore a new realm?

Well, I believe it’s all about anticipation.

How are you feeling about your work when you get up in the morning? Are you excited about what you do? Are the ideas already bouncing around in your head, by the time you pour your morning coffee? That’s the way it should be.

Are you anticipating what is going to come next?

Mentors and Getting Closer to Our “Real”

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This morning as I drank my coffee, I listened to Eddie Vedder singing “Elderly Woman Behind The Counter in a Small Town”. It is a haunting melody about life and thoughts and the passage of time. As my husband passed by, the music caught his attention.

“Who’s singing?”, he asked. “Pearl Jam”, I said. “I thought that was Eddie Vedder”, he replied. “Such a great vocalist, it’s a shame he is so studioized.”

Of course, he was joking — as Vedder was essentially performing alone with his guitar. But this led me to think about how we present ourselves everyday in the workplace. Are we “studioized”? With all of the talk about authenticity and transparency, are we really “real”? How does this affect our forward progress?

In the course of my work, I concentrate on the stories of work life and career. Of course I believe that work is an integral component of an individual’s life, but the process of finding the best path is often wrought with challenges and emotions. However, when you get to the core of it all, work is all about reaching your potential and hoping to find a bit of fulfillment there. In my opinion, the best part of work — is when the “real” you is at the root of success.

How do we become a closer representation of our “real” selves at work? This seems like a complicated question — yet it might be surprisingly simple to answer; Admit to being human and find a guide. Seek a mentor — an advocate — a sounding board. An individual that will help you explore both your strengths and weaknesses, and inch closer to that “real” you.

I am a great believer in mentoring. Mentoring can open our minds and envision who we can be, and what we can accomplish.

So, I recommend looking for that mentor with great conviction. Use all of the tools available to you, to find that individual. Expose them to the individual you would really like to become at work. Learn to listen to the inner voice that directs you to points unknown, and explore those thoughts with a mentor. Through this process, we might learn to trust, our single, toughest critic — ourselves.

Dr. Marla Gottschalk is a Workplace Psychologist. You can also find her on Twitter and Linkedin.

Career Transparency and Women at Work

As women, we all have a personal story concerning the road we have taken to achieve work life balance. I have a career saga to tell – as you have your own unique story. All of the challenges and frustrations that we have experienced, are certainly ours to own and share. Of late, I am optimistic that we are moving to a new stage in the evolution of work for women, supported by the changing tide of culture and transparency. As organizations become increasingly open about who they really are and what they have to offer us, we might finally become more comfortable expressing who we really are and what we can realistically offer them.

Transparency, a force which has swept the workplace off its proverbial feet, is on course to set the stage for real communication in the employee-organization realm – and I am glad for it. Hopefully, this developing transparency will have a positive impact upon the unique set of challenges and stereotypes women face in the workplace. It remains, that many women would like to spend time at home at key points in their work lives. They should be able to freely to admit this, and have this need met without fear of reprisal or career suicide.

If you have had the opportunity to read the Atlantic article, Why Women Still Can’t Have It All, by Anne-Marie Slaughter, you’d know exactly where I am going with this. With a healthy dose of  work life transparency, there is an opportunity for women to know what they are really up against when entering the world of work. We all should discuss the realities openly – because the essence of being happy at work, might lie just as much in being honest about what we cannot do –  as much as what we can do.

In the early days of my career, I saw manifestations of the “super woman” myth on a regular basis. As a research manager at a large telecom company, I recall the story of one of our vendors placing  business related calls from her hospital bed, shortly after giving birth. Everyone seemed impressed and remotely amused by the story – but I found the behavior perplexing. I thought to myself; Why did she feel the need to do such a thing? But, the answer was really quite obvious – she had to prove to everyone that she was committed to her career, even though she chose to have a family. I am hoping that we won’t hear such stories in the future – and that there are less heroic displays of career loyalty required.

As Slaughter goes on to discuss, young women today are becoming more open about what their role will look like, in comparison to their spouse or male co-workers. I believe that subtle, yet real differences will remain, and it is wise to validate that difference. Offering women accurate information about combining work and family won’t necessarily predispose them to take on a less challenging career – it simply offers them the option to realistically plan for it.

In today’s world, young men and women have similar expectations concerning holding roles with increased responsibility, and opinions concerning the division of labor within the home are also evolving. Men appear to be developing a stronger  role within the home – a trend which will certainly augment honest work life planning  going forward. But, other issues need to fall into place as well. This includes the help of organizations to wipe out stereotypes in the workplace – a much-needed, deep-seeded cultural shift. Slaughter describes that problem perfectly, and open discussions concerning gender parity are in order. (In this regard, I am anxious to see how the career of Melissa Meyer develops as she embarks upon her journey.)

In the past it seems that the question posed to women as they embarked upon a career was, “what are you willing to give up to be a great success”. Going forward, I am hoping this becomes a thoughtful and honest discussion, with advantages to be reaped by both organizations and employees alike. Possibly a dose of transparency concerning the roles ahead, provided by those of us who speak from experience, can lead to more effective outcomes.

Dr. Marla Gottschalk is a Workplace Psychologist and coach. Connect with her on Twitter and Linkedin.

Sunday Notes: The happy secret to better work – Shawn Achor TED Talks

Saturday Notes: 29 Ways to Stay Creative

This list originally created by @HuubKoch –

Friday Catalyst: Why work doesn’t happen at work – Jason Fried

An interesting perspective on productivity at work from the Ted Talks  –

The Evolution of Work: Mobile Communication

mr-spacely

I never knew exactly what George Jetson did for a living – but what I did know was that his boss, Mr. Spacely, could communicate with him from just about anywhere. This didn’t seem like such a good thing – at least how it was portrayed at that time. But I am slowly changing my view. In our world, the tools may be different, but the theme remains. Mobile communication was inevitable, and it is permeating our workplace. It is up to us to weigh in, manage the weaknesses and maximize its potential.Mr. Spacely may have abused his technological privileges, by brow beating his employee with counter-productive exchanges, but mobile doesn’t have to be a “dirty” word in the workplace. Many seem worried that the “human side” of work will suffer greatly, and that the quality of our work lives will plummet. I am not quite that concerned.

Finding Balance
With any innovation, there is an adjustment period while people struggle to integrate the product or process into everyday life. Integrating mobile effectively with work may be particularly challenging because of the possibility of intrusion – it is an obvious downside. Of course, we should be concerned about the inherent downfalls of a technologically jammed life.

There has been continued sentiment to “contain” the boundaries of work – in an effort to improve the overall “quality” of our lives. However, containing work may have never been a viable goal. (Although the parameters of those boundaries and the definition of “quality” will vary by the individual.) I can’t seem to confine my thoughts concerning work to my desk, and I’m not sure that I would want to. We are bound to think about our work and its challenges outside of the office – when we are commuting, eating dinner or watching a movie. That is not a bad thing – but how we utilize mobile to capture how we function as thinking people productively, is key. Simply because technology will allow our work lives to expand – does not necessarily dictate that it  becomes a 24/7 operation.

We have to manage technology – and not the other way around. It is an opportunity and not a sentence.

We are learning that to excel, organizational cultures must emphasize openness and collaboration, and if technology contributes to that cause, it’s a win-win situation. Helping employees become more effective through mobile should be a priority – but this is not a race – it is a process. Mobile could tax us further and contribute to our downfall, but there are situations where mobile just makes a lot of sense. It’s already in our pockets. So why not try.

A natural fit: Idea management & collaboration
Developers are challenged with the task of determining what really translates into mobile and what simply doesn’t work. Mobile doesn’t seem to be suited to duplicate a PC desktop – however, with certain workplace challenges the advantages are there. As explained by Benjamin Robbins, Principal at Palador, “If there is one aspect that a mobile device should greatly excel at over a PC, it is collaboration”. Robbins is really putting this notion to the test. He has made the committment to use only his mobile device, and the adaptations which he creates for an entire year. (Read about his journey here). The purpose of this exercise is two-fold. Not only does he want to explore what can be done with a mobile device – but what can’t be done effectively, as well.

As he explained, there is a natural fit between mobile and functions of work such as brainstorming. With mobile this is an anytime proposition, so you don’t have to be at your desk to create. The idea that you can share notes and ideas with colleagues, across time zones and brick & mortar walls is key. Robbins explains that, “Discovering what aspects of mobile that can enhance virtual learning is key.” He goes on to explain that we could view mobile as a workplace classroom without boundaries. “There are endless possibilities for idea sharing and the visualization of those ideas with mobile.”

Picking up the communication slack
Some mobile communication tools are born out of a strong need in the workplace. LUA, for example, the brain child of Michael DeFranco and his team, has an organic feel both in its inception and implementation. A recent graduate of the TechStar start-up accelerator program, DeFranco explained to me that LUA developed because of a gap in the communications market. Designed for fast paced, field-driven environments, LUA provides communication capabilities to industries that in a former life, were primarily walkie – talkie driven. (How can we forget the communication nightmare of first responders to the 9/11 catastrophe?)

Other industries such as film production, sales organizations and construction, where quickly disseminating evolving information can also spell success or failure can utilize mobile to become more effective. With the ability to upload and distribute documents, initiate instant conference calls, and sync team communication between desktop computers and mobile devices – LUA fulfills a long list of field communication needs. Even freelancers can also be enabled to access the network temporarily – a must for quickly changing workforces.

Facilitating virtual team effectiveness
The potential of mobile to facilitate teaming is evident – and those who teach virtual teaming techniques see great potential. As explained by Illysa Izenberg, of Strategy and Training Partners, LLC, “Technology enhances team communication when the warmest and most connective and inclusive tools are utilized (such as video-conferencing, online whiteboards, and shared intranet sites).These tools focus on people communicating openly yet respectfully to discuss concerns, share documents and personal information on intranet “walls” to collaboratively resolve challenges.”

Creative platforms such as Jostle, which help teams communicate and excel, also seem to be a natural for an extension into mobile. Jostle which emphasizes the importance of collaboration and teaming in more traditional work environments, is in the process of adapting its capabilities to both iPads and smart phones. With strong visuals to help employees map out their work lives and learn about other team members, the platform helps to build engagement.

The emphasis remains on the people side of the equation, as helping people connect should remain a mobile goal. As explained by Brad Palmer, “Collaboration happens in real-time. With mobile, teamwork becomes much more dynamic and responsive, greatly enhancing the engaging experience of working alongside each other to get work done.” Moreover, Jostle allows the inclusion of employees that don’t have work email addresses or desk phone numbers with its mobile form, an advantage to many organizations.

As time goes on we will undoubtedly see more progress in the adaptation of mobile into daily work life. It will be interesting to see where it takes us in the next few years. At that time we’ll have to pause – and teach Mr. Spacely a few things.

Dr. Marla Gottschalk is a Workplace Psychologist located in East Lansing, Michigan. She teaches workplace effectiveness strategies to employees and businesses. Find her on Twitter and Linkedin.

Problem Solving & Rest: Another Look at the Eureka Phenomenon

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Photo by Gerrie van der Walt on Unsplash

“It is my belief, you see, that thinking is a double phenomenon like breathing.” – Asimov

If you enjoy reruns of the classic television series House — you’ll find that every medical mystery is solved in the most unusual moments. Without fail, House’s uncanny ability to problem solve, kicks in while he sits in the hospital cafeteria, mid-sentence while talking to a team member or any other situation where he doesn’t outwardly appear to be focusing on the problem on deck.

It is always intriguing to watch.

However, we shouldn’t be surprised about why this happens. You see, our brains function in curious ways.

Your Brain Revealed
In the classic essay The Eureka  Phenomenon  (1971), Issac Asimov explores why these moments of inspiration occur when we least expect them. Asimov’s theory is quite simple, posing the notion that thought includes both voluntary and involuntary components. Moreover, opportunities for both types of thought must be present to become highly effective. Essentially, we can be thinking about one thing on the surface, yet ruminating on another topic below — the involuntary part of the equation.

The Eureka Phenomena sheds an interesting light on how we might become more effective in the workplace. As we all have experienced, if you are focusing too long and too intently on one topic or issue, you can be unsuccessful. Asimov would say that involuntary thought was not allowed to flourish and that contributed to the failure.

He recollects that when he was in the midst of a problem he could not solve, he shifted his focus and “shuffled” off to the movies. This action ultimately, allowed him to work through his challenge. He also tells the story of Archimedes — and how a visit to the public baths helped him to discover the concept of volume.

Of course, you may find that taking a walk or baking does the trick, but the process is of no less importance. You must give your brain the “down time” it needs to succeed.

Office Life and Involuntary Thought
There are millions of individuals who have the responsibility to process information concerning people, places and things for a living. Many attempt to accomplish this in an office environment. Of course, working in a traditional office does have merit. There are opportunities for collaboration and serendipity — yet obstacles to productivity abound. As discussed by Jason Fried in his classic Ted Talk, many aspects of office life (such as interruptions), can prove to be huge offenders, curtailing deep, meaningful thought.

During the course of a typical office work day, an individual may complete a multitude of activities and appear outwardly productive. However their brain power may not be maximized, as there are few opportunities to rest, reflect and digest information.

The Eureka Phenomena Applied
You must remember that while thought doesn’t require physical output, your brain is still hard at work. So, while you may not perceive that you are fatigued, your brain may actually be exhausted. As studies have shown, allowing the brain time to rest is critical. In this way, the brain finds the fuel it needs, so that energy can be funneled to the involuntary mechanisms that promote deeper thought. If we can learn anything from Asimov — it is that the brain cannot be bullied into becoming effective. It must be respected and nurtured.

Be mindful to offer your mind a bit of rest and identify those activities which help your brain relax and build them into your day.

Ultimately — don’t feel guilty if you feel the need to “shuffle off” to the movies.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist and workplace strategist. You can also find her on Twitter and Linkedin.