Have an Idea? Get Lost in Your Thoughts. Then Apply a Dose of Design Thinking.

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Photo by Kris Chin on Unsplash

“We’re counting on you to trust yourself enough to speak your own version of our future.” – Seth Godin

I’d like to think we all have ideas worth sharing.

I also believe that our ideas deserve more than a random scribble or a passing thought. Somehow, when we fail to pause with an idea — there is often a lost opportunity.

However, developing our ideas is easier said than done. Anyone that has tried to bring an idea to fruition, realizes there are fundamental obstacles that cause us to leave an idea behind. First, both emotion and data are typically required to prove an idea’s worth. Yet early in the development process accurate data is often unavailable. Secondly, we must plan for the most common reaction to something new: fear of change. When these enduring obstacles are not at least considered, it can be a challenge to develop any modicum of “idea momentum”.

Borrowing the notion of a “user story” from design thinking, may help bridge the expanse of the “unknown”, left by fear and a lack of targeted data.

It may just save your idea from being scrapped.

Here is a collected set of elements to consider when reflecting on your idea (user stories are included):

  • Respect tenacity. Does the idea return to you over & over again? If you find that an idea simply won’t “leave you alone” pay attention. Elizabeth Gilbert describes this experience in her glorious Ted Talk (and it’s utterly amazing).
  • Clarification. There is a reason this idea found you. What are you solving? Does the idea build awareness, address a problem or correct a pain point?
  • Document the core. What comprises the core of your idea? Is it a collection of elements that haven’t yet been considered together? Is it a way to group people or things to build awareness? Is it something others have simply overlooked? Map its contents.
  • Build the emotional case. Explore if your idea resonates with others as a key litmus test. These discussions will help you refine the problem statement. You may shift your focus slightly — yet this might make all the difference going forward.
  • Develop the all-important user story. How might the idea positively affect you, your employees or a potential customer if brought to the world? What do you envision happening if the idea matures and is operationalized? Can you develop a prototype? What are the snafus or costs that might accompany implementation? The development of a user story can help build your case.
  • Offer structure. Attempt to design a framework that would organize your thoughts. (See how I organized an idea about how we differ when facing change, here.)
  • Master “the talk”. What is your idea elevator pitch? Think of a few, illustrative sentences that not only describe what you are trying to accomplish — but might stir a potential call to action.

An idea evolves over time.

Respect it.

Don’t dismiss an idea just because the world as we know it — fails to offer data to support the future state.

Now go.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.

Creativity Has Its Drama: Just Ask Amazon

Everyone in my house talked over the Super Bowl ads this year — which made it quite difficult to choose my favorite. (Did you notice there wasn’t a single ad from an American automaker?). I always hold out hope there will be a quirky workplace focused ad. This year, Amazon delivered with this gem, about the unavoidable perils that come along with creativity.

Named “Not Everything Makes the Cut”, it hilariously depicts a few would-be epic Alexa fails. As always, my hat is off to the failures that bring us to the ideas that soar!

If you have any interest you can see my list of “5 of the Funniest Workplace Commercials of All Time” here.

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Dr. Marla Gottschalk is an Industrial/Organizational Psychologist, where she currently serves as an Organizational Development Advisor at Gapingvoid. She is a charter member of the LinkedIn Influencer Program and her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, US News & World Report, Quartz and The World Economic Forum.

It’s Not Just About You. That’s Ok. Here’s Why.

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I’m going to go out on that proverbial limb to say this: It’s not about you.

No matter your industry, your line of work or your role, there is a broader picture that you need to bring into focus. It’s not about you — and that may come as a complete surprise.

We receive many messages throughout our work lives. Find your passion. Build a viable skill set. Learn from our mentors. Yes, we need to stay abreast of the developments in our field. Yes, we need to treat our careers carefully. That is all real.

However, there are other messages that we are not taught, that take years and years to figure out.

Let’s fast forward to one of those messages, as it relates to the topic of meaning in our work lives. (With a little help from Seth Godin.) Hopefully the message will take you beyond work role fit and help you explore another facet of work life.

There is a single question that must be explored:

Who are you helping?

What problems can you solve for that group? Career direction is just as much about acknowledging/impacting the needs of this group, than anything else you may have learned along the way. It is just as much about having real, bona fide opportunities to do so. This can serve as the fuel that feeds our work life soul. It can provide direction and meaning.

A few steps to start this exploration:

Step 1: Know them. Read (and view) anything available about them. Read. Ask your colleagues, your manager. Read more. Ask again.
Step 2: Know their problems and challenges. What are their obstacles of this group? In my case, I am often trying to identify the issues that impede organizational growth or excellence. Your audience may have a different type of concern.
Step 3: Be the solution. Reflect if an element of your career is contributing to at least one potential solution, for the identified group.

If these steps have been missing, you may be feeling lost. You may not be connecting with a broader purpose.

Work life should have meaning.

I want you to find yours.

Now go.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist, where she currently serves as an Organizational Development Advisor at Gapingvoid. She is a charter member of the LinkedIn Influencer Program and her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, US News & World Report, Quartz and The World Economic Forum.

Leadership Development is All About Layering

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Photo by Joel & Jasmin Førestbird on Unsplash

The challenge of developing leaders can loom as a daunting prospect.

Contributors aren’t prepared to lead others when the opportunity arises, and the cascading effects quickly compound. One reason that might explain the predicament, is an underlying belief that early career experiences and leadership roles are completely distinct entities. In reality, many of the skills required for success at various career levels, overlap and remain critical over time. If we could approach development as a “layered” phenomenon — building core strengths over a longer period of time — we could take a fresh approach to development.

Leadership readiness doesn’t materialize as the result of completing an inflexible, structured development program. Becoming a capable leader is an evolution — a co-mingling of training, coaching, and exposure to the types of challenge that offer the opportunity for both insight and growth.

As discussed in the research of Zenger/Folkman, we have made a habit of unwisely delaying when developing leaders. While we often begin managing others in our 30’s — focused leadership development may not begin in earnest until much later. This creates a precarious skill gap, which can leave an organization both under-powered and unprepared. In fact, we should begin nurturing future leaders much sooner, reinforcing key skills acquired along the way. This would address the “layering” of skills necessary to build a strong potential leader bench. Identifying potential leaders in this manner, has a number of key strategic advantages; the first of which is improved succession planning.

Additional research discussed at HBR, illustrates this layered dynamic quite clearly. Some of the skills required to progress through levels of management, may be more stable than previously considered. While specific skill emphasis may change with level — certain skill sets remain front and center for the long-haul. Thinking strategically, for example, is a perfect case in point as it is often associated with high level leaders. But, as discussed by the researchers, “…there are a set of skills that are critical to you throughout your career. And if you wait until you’re a top manager to develop strategic perspective, it will be too late.”

Testing developing capabilities with techniques such as stretch assignments (aligned with organizational initiatives and coupled with their current role) should also serve as an integral part in development. This offers opportunities test skills on the “open road”. However, within modern organizations, retaining talent longer-term, becomes a critical obstacle. Here, transparency and a mutual exchange agreement become crucial. We should consider making a commitment to those with considerable promise openly — offering the stability they need to hunker down and become emotionally invested.

Here are few other early development topics we could consider:

  • Delegating. Often a sticky subject, delegating confidently demands that we strike a delicate balance between time and control. If we don’t allow others the opportunity to handle the tasks at hand, we risk squelching motivation and our own potential to lead.
  • Persuasive Communication. Becoming an effective communicator remains a core skill set throughout our work lives. This becomes especially critical as we move toward leadership positions.
  • Conflict Management. The capability of facing difficult or uncomfortable challenges, head on — is critical. Developing this skill often takes time and mentored practice to master.
  • Awareness of Functional Links. Organizations are comprised of many moving parts. Becoming keenly aware of the inter-dependencies is a critical skill as we move toward a leadership roles.
  • Alliance Building. Leading is essentially knowing how to collaborate and build positive, lasting bonds with those that around you. If you cannot inspire energy toward a meaningful goal, your leadership “quotient” is limited, at best.
  • Global Awareness. In this day and age, leaders need to consider global reach. Developing a honed industry-wide perspective, is vital to move forward.
  • Idea Management and Intrapreneurship. Team contributors desire opportunities to explore their ideas and spread their wings. Having the ability to identify, evaluate, champion and execute the ideas of the team, is critical.

What are the challenges your organization faces with leader development?

Please note: This post previously appeared at LinkedIn. It was time to share this content here.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.

Your Network Should Be a Community

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If you want to understand the difference between a network and a community, ask your Facebook friends to help paint your house. – Henry Minztberg

I have spent the last ten years working remotely. I have been fortunate. My interest in writing about work life has provided the opportunity to connect with a set of contributors that I only dreamed of. On the surface of things, you might think this solves every network-related issue that I would encounter. Yet, that would be a false assumption. When it comes time to hash out an idea, I often find myself in a quandary. Who might be willing to offer feedback? Who has the time?

Sadly, my living-large network begins to show signs of distress.

We’ve all heard the advice that a network is vital to work and career. Yet for most of us, the potential members of that network — and what they should bring is unclear. We all seem to have at the bare minimum, a loosely connected group of we might label as a “network”. That network may alert you to important developments in your line of work, events or even job opportunities relevant to your path. But, what if that network isn’t supplying what you need to grow and evolve as a contributor?

I believe the difference lies in the notion of a network vs. a community.

In the opening pages of Outliers, Malcolm Gladwell tells the story of a small town in Pennsylvania which on the face of things, had defied all medical odds. The presence of heart disease was nearly absent in its population under the age of 65 — something quite unusual — and no one was able to explain this peculiarity. Examining diet, exercise and genetics of Rosetans offered no clues. They smoked heavily and ingested a fat laden diet. Family members living in other areas did not enjoy the same health outcomes. What was going on?

The identified explanation was surprising, even shocking. However, in retrospect it is an element that should have been in the forefront all along. It was the protective environment — which influenced health and well being. It was the very culture of Roseto itself. The built community that supported its residents, that made all the difference.

Huh.

In light of this, you may need to re-evaluate that network, disassemble portions and include needed aspects of a community that will help you thrive.

You see a network — is not a community.

There are conditions that might alert you that your network is falling short.
Here are a just few:

  • Ideas are no longer central. There should be opportunities to not only learn new things, but the opportunity to present and evaluate your own ideas. If the latter element is missing, you are essentially standing still.
  • A lack of sensed commitment to your well-being. Social media might facilitate large career-focused networks. However, large networks do not guarantee a group of individuals that support you. While networks should be mutually beneficial, if the focus is exclusively “transactional”, an important quality is lost.
  • A safety net. Communities should offer a sense of psychologically safety. If safety isn’t present, it isn’t likely you’ll share the problems or challenges that make or break a career path.
  • A lack of honest feedback. None of us would find it easy to grow, without feedback or advice. Functioning in an echo chamber — with only our own thoughts and opinions — isn’t won’t suffice.
  • The belief criterion. It is imperative that you surround yourself with those that you feel truly feel believe in you. If you sense this is missing, consider altering your line-up. If not, you may hear their lack of confidence reflected in your own thoughts.

Look to your network to also serve as a community of advocates.

As human beings we need this.

It is not an unreasonable request.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.

Fuel for Your Work Life: The Top Ten of 2018

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Photo by Nicate Lee on Unsplash

I’m more than a little obsessed with identifying reading (and listening) material, that can strengthen your work life. I also realize there is a lot out there. So, I thought you might find a curated list helpful.

Here are 10 of my absolute favorites from 2018:

  1. The 10X Lesson, Seth Godin.
  2. How to Identify and Tell Your Most Powerful Stories, Nancy Duarte.
  3. Belief is Your Next Wicked Leadership Problem. Here’s How to Solve It, Neil Bedwell.
  4. How to Find the Person to Help You Get Ahead at Work, Carla Harris, TED Talks.
  5. The Business Case for Engagement That All CEOs Must Read, Benjamin Schneider.
  6. Vacation is a Poor Substitute for Leisure, Paul Millerd.
  7. The Disrupt Yourself Podcast, Whitney Johnson.
  8. A Blinding Flash of the Obvious, Tom Peters, Insights by Stanford School of Business.
  9. How Winning Organizations Last 100 Years, Alex Hill, Liz Mellon & Jules Goddard.
  10. Resilience is About How We Recharge: Not How We Endure, Shaun Achor & Michelle Gielan.

Recommended book* pick of the month. Why this pick? You might think that marketing isn’t applicable to your work life, but you would be absolutely wrong! Seth Godin explains why — in no uncertain terms.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.