Have an Idea? Get Lost in Your Thoughts. Then Apply a Dose of Design Thinking.

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Photo by Kris Chin on Unsplash

“We’re counting on you to trust yourself enough to speak your own version of our future.” – Seth Godin

I’d like to think we all have ideas worth sharing.

I also believe that our ideas deserve more than a random scribble or a passing thought. Somehow, when we fail to pause with an idea — there is often a lost opportunity.

However, developing our ideas is easier said than done. Anyone that has tried to bring an idea to fruition, realizes there are fundamental obstacles that cause us to leave an idea behind. First, both emotion and data are typically required to prove an idea’s worth. Yet early in the development process accurate data is often unavailable. Secondly, we must plan for the most common reaction to something new: fear of change. When these enduring obstacles are not at least considered, it can be a challenge to develop any modicum of “idea momentum”.

Borrowing the notion of a “user story” from design thinking, may help bridge the expanse of the “unknown”, left by fear and a lack of targeted data.

It may just save your idea from being scrapped.

Here is a collected set of elements to consider when reflecting on your idea (user stories are included):

  • Respect tenacity. Does the idea return to you over & over again? If you find that an idea simply won’t “leave you alone” pay attention. Elizabeth Gilbert describes this experience in her glorious Ted Talk (and it’s utterly amazing).
  • Clarification. There is a reason this idea found you. What are you solving? Does the idea build awareness, address a problem or correct a pain point?
  • Document the core. What comprises the core of your idea? Is it a collection of elements that haven’t yet been considered together? Is it a way to group people or things to build awareness? Is it something others have simply overlooked? Map its contents.
  • Build the emotional case. Explore if your idea resonates with others as a key litmus test. These discussions will help you refine the problem statement. You may shift your focus slightly — yet this might make all the difference going forward.
  • Develop the all-important user story. How might the idea positively affect you, your employees or a potential customer if brought to the world? What do you envision happening if the idea matures and is operationalized? Can you develop a prototype? What are the snafus or costs that might accompany implementation? The development of a user story can help build your case.
  • Offer structure. Attempt to design a framework that would organize your thoughts. (See how I organized an idea about how we differ when facing change, here.)
  • Master “the talk”. What is your idea elevator pitch? Think of a few, illustrative sentences that not only describe what you are trying to accomplish — but might stir a potential call to action.

An idea evolves over time.

Respect it.

Don’t dismiss an idea just because the world as we know it — fails to offer data to support the future state.

Now go.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.

Creativity Has Its Drama: Just Ask Amazon

Everyone in my house talked over the Super Bowl ads this year — which made it quite difficult to choose my favorite. (Did you notice there wasn’t a single ad from an American automaker?). I always hold out hope there will be a quirky workplace focused ad. This year, Amazon delivered with this gem, about the unavoidable perils that come along with creativity.

Named “Not Everything Makes the Cut”, it hilariously depicts a few would-be epic Alexa fails. As always, my hat is off to the failures that bring us to the ideas that soar!

If you have any interest you can see my list of “5 of the Funniest Workplace Commercials of All Time” here.

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Dr. Marla Gottschalk is an Industrial/Organizational Psychologist, where she currently serves as an Organizational Development Advisor at Gapingvoid. She is a charter member of the LinkedIn Influencer Program and her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, US News & World Report, Quartz and The World Economic Forum.

It’s Not Just About You. That’s Ok. Here’s Why.

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I’m going to go out on that proverbial limb to say this: It’s not about you.

No matter your industry, your line of work or your role, there is a broader picture that you need to bring into focus. It’s not about you — and that may come as a complete surprise.

We receive many messages throughout our work lives. Find your passion. Build a viable skill set. Learn from our mentors. Yes, we need to stay abreast of the developments in our field. Yes, we need to treat our careers carefully. That is all real.

However, there are other messages that we are not taught, that take years and years to figure out.

Let’s fast forward to one of those messages, as it relates to the topic of meaning in our work lives. (With a little help from Seth Godin.) Hopefully the message will take you beyond work role fit and help you explore another facet of work life.

There is a single question that must be explored:

Who are you helping?

What problems can you solve for that group? Career direction is just as much about acknowledging/impacting the needs of this group, than anything else you may have learned along the way. It is just as much about having real, bona fide opportunities to do so. This can serve as the fuel that feeds our work life soul. It can provide direction and meaning.

A few steps to start this exploration:

Step 1: Know them. Read (and view) anything available about them. Read. Ask your colleagues, your manager. Read more. Ask again.
Step 2: Know their problems and challenges. What are their obstacles of this group? In my case, I am often trying to identify the issues that impede organizational growth or excellence. Your audience may have a different type of concern.
Step 3: Be the solution. Reflect if an element of your career is contributing to at least one potential solution, for the identified group.

If these steps have been missing, you may be feeling lost. You may not be connecting with a broader purpose.

Work life should have meaning.

I want you to find yours.

Now go.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist, where she currently serves as an Organizational Development Advisor at Gapingvoid. She is a charter member of the LinkedIn Influencer Program and her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, US News & World Report, Quartz and The World Economic Forum.

Why We Shy Away From Ambition

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A dream without ambition is like a car without gas… you’re not going anywhere. – Sean Hampton

What do you think of when you hear of an individual described as ambitious? Do you think of someone who is motivated or competent? Someone who has worked through obstacles and barriers to achieve success? Possibly. Yet, it is just as likely that you entertained negative thoughts or even recoiled. Ambition — for better or worse — is a trait that is often associated with the need for power, rather than that of achievement. (You can see McClelland’s work here).

Why ambition is viewed in this manner begins with philosophical discourse. Over the centuries ambition has often been maligned in favor of more lofty, inspirational endeavors. The very process of envisioning and striving for goals and success, is often viewed a hollow and empty path. This is often evident in the stories that we share.

Consider the plight of Andrea, the young journalist in The Devil Wears Prada, as she embraces the opportunity to work as the assistant to the extremely powerful Miranda. While she may have progressed in her work life, the accompanying disappointment of her inner circle knew no bounds. (The situations she faced portrayed ambition in the most negative light possible.) Ultimately, she was forced to choose between those in her innermost circle or her future. In the end, she earned her place as a journalist. However, she did so at great cost. Her ambition was portrayed as ending in powerful loss.

I can’t help but wonder — is there a kinder, gentler version of ambition that we can all live with?

Ambition seems misunderstood.

In the world of work, the notion of personal ambition is either maligned, stifled or glorified. There is no in-between. No shades of gray, where we can meld our current work lives with the need to manifest that ambition. With the exception of the few that have openly discussed ambition (Hogan, for example), there isn’t a landslide of research to shed light on the topic. Ambition has largely been ignored. But why?

Occasionally, one encounters a concept that is pervasive yet, poorly understood. – Judge & Kammmeyer-Mueller, 2012

In fact, personal ambition is offered a very narrow lane. Only accepted for the likes of tech founders or CEOs. For the rest of us, the connotation is murky, often negative and rarely supported. Why? I would venture to say that a couple of reasons lead the pack.

#1: Stereotypes. For some reason we view ambitious people as unscrupulous or uncaring. However, if your think of the people you admire most, you’d likely characterize them as ambitious. Why? because you admire what they were actually doing, the end result.

#2: Fear. We might envision that manifesting ambition would catapult us into hand-wringing situations that we can’t handle. Situations where we must make choices that are overwhelming and wrought with risk. Yet, work life usually unfolds in stages. One step grows into the other, as we learn and progress.

Judge & Kammeyer-Mueller (2012) discuss in their article entitled On the Value of Aiming High: The Causes and Consequences of Ambition, that indeed ambition was related to positive career outcomes (best predicted by neuroticism, extraversion, and conscientiousness). They also muse that ambition is largely viewed negatively by authors and philosophers alike.

“Ambition is discussed by numerous philosophers, with those seeing it as virtuous (Santayana, Kaufmann) apparently outnumbered by those who perceive it as vicious (Aquinas, Locke, Rousseau). “

So, it seems we have a love-hate relationship with ambition, with no in-between. No version exists where we can blend our deeply valued goals with some fantastic version of the future. In fact, personal ambition is offered quite a narrow lane. (It seems only to be accepted for the likes of tech founders or CEOs.) For the rest of us however, the connotation is murky and often negative.

Yet, the act of ignoring ambition can also cause problems. We’ve all suffered through periods of time that we could label as a “crisis of contribution”. In many cases, what we envision to accomplish through the application of our strengths — doesn’t align or manifest within our work. This leaves us in a state of frustration or dissatisfaction.

I’m convinced it could be ambition grumbling to do more.

Waiting for its chance in the sun.

Ambition should be embraced, as it could provide the spark of so many great things.

It’s definition should be broadened to include not only power, but progress.

Moreover — I’m convinced it is not always blind.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist, where she currently serves as an Organizational Development Advisor at Gapingvoid. She is a charter member of the LinkedIn Influencer Program and her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, US News & World Report, Quartz and The World Economic Forum.

The Ask: What Would Help Your Work Life?

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Your Network Should Be a Community

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If you want to understand the difference between a network and a community, ask your Facebook friends to help paint your house. – Henry Minztberg

I have spent the last ten years working remotely. I have been fortunate. My interest in writing about work life has provided the opportunity to connect with a set of contributors that I only dreamed of. On the surface of things, you might think this solves every network-related issue that I would encounter. Yet, that would be a false assumption. When it comes time to hash out an idea, I often find myself in a quandary. Who might be willing to offer feedback? Who has the time?

Sadly, my living-large network begins to show signs of distress.

We’ve all heard the advice that a network is vital to work and career. Yet for most of us, the potential members of that network — and what they should bring is unclear. We all seem to have at the bare minimum, a loosely connected group of we might label as a “network”. That network may alert you to important developments in your line of work, events or even job opportunities relevant to your path. But, what if that network isn’t supplying what you need to grow and evolve as a contributor?

I believe the difference lies in the notion of a network vs. a community.

In the opening pages of Outliers, Malcolm Gladwell tells the story of a small town in Pennsylvania which on the face of things, had defied all medical odds. The presence of heart disease was nearly absent in its population under the age of 65 — something quite unusual — and no one was able to explain this peculiarity. Examining diet, exercise and genetics of Rosetans offered no clues. They smoked heavily and ingested a fat laden diet. Family members living in other areas did not enjoy the same health outcomes. What was going on?

The identified explanation was surprising, even shocking. However, in retrospect it is an element that should have been in the forefront all along. It was the protective environment — which influenced health and well being. It was the very culture of Roseto itself. The built community that supported its residents, that made all the difference.

Huh.

In light of this, you may need to re-evaluate that network, disassemble portions and include needed aspects of a community that will help you thrive.

You see a network — is not a community.

There are conditions that might alert you that your network is falling short.
Here are a just few:

  • Ideas are no longer central. There should be opportunities to not only learn new things, but the opportunity to present and evaluate your own ideas. If the latter element is missing, you are essentially standing still.
  • A lack of sensed commitment to your well-being. Social media might facilitate large career-focused networks. However, large networks do not guarantee a group of individuals that support you. While networks should be mutually beneficial, if the focus is exclusively “transactional”, an important quality is lost.
  • A safety net. Communities should offer a sense of psychologically safety. If safety isn’t present, it isn’t likely you’ll share the problems or challenges that make or break a career path.
  • A lack of honest feedback. None of us would find it easy to grow, without feedback or advice. Functioning in an echo chamber — with only our own thoughts and opinions — isn’t won’t suffice.
  • The belief criterion. It is imperative that you surround yourself with those that you feel truly feel believe in you. If you sense this is missing, consider altering your line-up. If not, you may hear their lack of confidence reflected in your own thoughts.

Look to your network to also serve as a community of advocates.

As human beings we need this.

It is not an unreasonable request.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.

Fuel for Your Work Life: The Top Ten of 2018

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Photo by Nicate Lee on Unsplash

I’m more than a little obsessed with identifying reading (and listening) material, that can strengthen your work life. I also realize there is a lot out there. So, I thought you might find a curated list helpful.

Here are 10 of my absolute favorites from 2018:

  1. The 10X Lesson, Seth Godin.
  2. How to Identify and Tell Your Most Powerful Stories, Nancy Duarte.
  3. Belief is Your Next Wicked Leadership Problem. Here’s How to Solve It, Neil Bedwell.
  4. How to Find the Person to Help You Get Ahead at Work, Carla Harris, TED Talks.
  5. The Business Case for Engagement That All CEOs Must Read, Benjamin Schneider.
  6. Vacation is a Poor Substitute for Leisure, Paul Millerd.
  7. The Disrupt Yourself Podcast, Whitney Johnson.
  8. A Blinding Flash of the Obvious, Tom Peters, Insights by Stanford School of Business.
  9. How Winning Organizations Last 100 Years, Alex Hill, Liz Mellon & Jules Goddard.
  10. Resilience is About How We Recharge: Not How We Endure, Shaun Achor & Michelle Gielan.

Recommended book* pick of the month. Why this pick? You might think that marketing isn’t applicable to your work life, but you would be absolutely wrong! Seth Godin explains why — in no uncertain terms.

Dr. Marla Gottschalk is an Industrial/Organizational Psychologist. She is a charter member of the LinkedIn Influencer Program. Her thoughts on work life have appeared in various outlets including Talent Zoo, Forbes, Quartz and The Huffington Post.